Live Stock Levels
We are now able to show live stock levels on most of our products. We are gradually adding the data over the next few weeks. The stock levels are only as good as the data on our stock control system which is constantly being checked and updated. There are a couple of areas where this will not work, firstly stock sold at exhibitions will not be updated until about 1 day after the show closes. The other issue is with Parkside kits where we offer Wheel Swaps, the web system is not clever enough to work out how to do this so you may need to look at the 00 product and the wheels to see if thay are in stock.
NEW 4mm KITS
Slaters have released 8 Private owners wagons.
See SLT4035 Gloucester 6 plank open with side door, SLT4036 Gloucester 6 plank open with side and end door, SLT4040 Gloucester 6 plank open with side and end door, SLT4041 Charles Roberts 7 plank open with side door, SLT4044 Gloucester 6 plank open with side and end door, SLT4055 Gloucester 5 plank open with side and end door, SLT4060 RCH 1923 PO 7 plank open with side door and SLT4061 RCH 1923 PO 7 plank open with side and end door.
PECO RELEASE PC90/91 and 92
Peco have released PC90 Parkside OO BR(E) 13 ton steel body hopper wagon. We have had product in and out but Peco are struggling to keep up with demand, so there may be a slight delay. Our part number KPC9000, (also in EM and P4). We are doing our best to maintain stocks. Also released are PC91 and PC92, Milk and Oil tanks, formerly Wonderful Wagons, but with significant upgrades.
We have now resumed international shipments, with a few changes. At present we are only shipping items that can go by post. This means that there are limitations with a maximum of 610mm packed length, maximum of 2kg with no Royal Mail banned or dangerous items. After suffering a number of postal losses at the end of last year we are now tracking all international shipment for security which has increased the shipping costs. We are working on resuming international courier deliveries but with the current complexities will take some time.
Deliveries to Europe are currently being shipped without VAT being added, so shipments will be subject to Tax and Handling charges at your border and will need to be paid by you. We are close to implementing a Tax paid solution using IOSS which will slightly increase the shipping cost but should be a lot cheaper than the Post/Courier Tax handling charges. We will keep you informed of progress.
We have also been told by Swann Morton that we are no longer able to send their Blades to USA, Canada and Australia. This seems to be caused by some complexity of CE marking and medical grade products. Although the products we sell are not declared Sterile, the rules still apply. Beaurocratic hogwash that we have to follow.
WELCOME TO THE NEW EILEENS EMPORIUM WEBSITE
WE HAVE BEEN OPEN ALL THROUGH THE CORONAVIRUS CRISIS, AND ARE STILL OPEN FOR BUSINESS
Once again, thanks to all our customers for their support and tolerance during this crisis. We hope you find the new website easy to use. If you have any issues please let us know.
We are open for business and trying as hard as we can to get as many orders out as possible. It is much more efficient for us if you are able to place your orders on the website.
Please note, most products are normally in stock (in normal times}. These are not normal times and suppliers are having issues, so we some normally stocked items are slow to arrive. An item being shown as available to order does not guarantee they are in stock at that time. We are working hard on modifications to the website to show live stock levels.
With so many people active at home the supply chain has been sucked dry on many items. Stock is now our main issue. We are getting lots of stock in, but many are taking much longer than usual to supply. Many of our suppliers are in the same situation as we are, so stock levels are a serious issue. If we have stock orders are quick to process, however where there are shortages it takes at least twice as long to deal with. Please do not chase us until at least a week has elapsed as this also slows us down, and then by email please.
We are awaiting deliveries from Gibson Wheels, many Peco/Ratio/Parkside products, several Gaugemaster products, Hold and Fold tools and other items. We are doing our best to resolve these issues. We will try to notify customers of problems as we process their orders. We are seeing orders for quantities way beyond our normal stock levels on many item, so we are unable to guarantee delivery from stock.
Please do not send orders by post, they will not be processed, we have not been in a position to accept cheque payments since all our local banks closed.
We thank you all in advance for your understanding. Stay safe, keep well, keep modelling.
We want to support our customers so we are now offering free UK (excluding IOW) and CI postage on orders over £30 for a large letter and £50 for all other shipments. This is applied automatically at checkout and applies to web orders only. We do not offer free delivery on telephone orders.
We are suppliers of a wide range of tools, equipment and materials needed by all model makers, whatever their level of experience or expertise. Many of these products are also useful for other activities including Antiques Restoration, Clock Making, Craft and Beading etc.
Eileen's Emporium have been in business for over 30 years. See "About Us" for historical details.
*** Shows: ***
Shows are back, so far booked are:
Southampton 29/30 Jan 2022 ******* CANCELLED *******
Stafford 5/6 Feb 2022 Changed Date see below.
The Festival of British Railway Modelling, Doncaster 12/13 Feb 2022
Kettering Gauge 0 - 5 March 2022
York 16-18 April
Stafford 24/25 September. Currently a potential clash with Scaleforum, awaiting info and confirmation.
Epsom 2022 ******* CANCELLED *****